Below are frequently asked questions, you may find the answer for yourself
Can i speak to a customer service associate?
You can give us a call anytime, email or order online at any time and we will process your request as soon as we are back in the office.
Where do you accept orders from? Can i order if i am outside of Europe or USA?
Who can place an order?
What currency are your prices in? Are your prices in US Dollars?
All prices we quote on Uzoumedic are in US dollars. But you can use the currency switcher to convert the amount in your local currency.
When will i get my order?
What are the delivery times?
Uzoumedic offers 3 shipping options :
- Normal Delivery : 5-7 days
- Express Delivery : 2-3 days
- 1 day Delivery : 1-2 days
How do i pay for my order?
How much do you charge for shipping?
We are really concerned to offer you the fastest delivery as possible and for this we apply the following shipment fees : standard shipping $40, express shipping $60 and 2 days delivery $80
How do discounts work?
You can place a bulk orders with Uzoumedic. We offer discounts from 5 to 50% discount depending on your order quantity. For the main time, you receive a discount of 10% if you order at least 2,000 usd.
Are your products real/copies?
All of our products are authentic and from the manufacturer. We only supply our customers with the products from the real brand and each product is shipped in the corresponding manufacturer’s packaging, unopened , sealed and original labels.
What is your refund policy?
We have a flexible refund policy. If you did not receive your order, you are not satisfied with the quality of the product, then please email us, and we will do a corresponding reshipment OR refund the money paid if it complies with our returns policy.
